Sheraton Hanoi West

Sheraton Hanoi West

Address

36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, Vietnam.

Description

The Sheraton Hanoi West is a premier hotel located in the vibrant area of Nam Tu Liem District. Known for its luxurious accommodations and exceptional service, this hotel is the perfect choice for both business and leisure travelers. With its beautiful outdoor swimming pool, state-of-the-art fitness center, and relaxing spa, guests can enjoy a blend of comfort and relaxation. The hotel's location provides easy access to local attractions, making it an ideal base for exploring the rich culture of Hanoi.

Facilities

The Sheraton Hanoi West boasts a wide array of facilities designed to enhance your stay. Here are some of the most popular amenities:

• Outdoor swimming pool
• Free WiFi
• Airport shuttle service
• Fitness center
• Spa and wellness center
• Non-smoking rooms
• Free parking
• 24-hour front desk
• Bar
• Good breakfast
• BBQ facilities (additional charge)
• Terrace and garden areas

Activities

Guests can engage in various activities to enrich their experience at the Sheraton Hanoi West:

• Cooking classes (additional charge)
• Local culture tours (additional charge)
• Happy hour events (additional charge)
• Themed dinner nights (additional charge)
• Casino nearby
• Golf course (within 3 km, additional charge)

Dining Options

The hotel features an array of dining options to satisfy your culinary cravings:

• Coffee house on site
• Fruits (additional charge)
• Wine and champagne (additional charge)
• Kid-friendly buffet and meals
• Special diet menus (on request)
• Snack bar
• Breakfast in the room
• On-site restaurant

Internet and Parking

WiFi is available in the rooms and is free of charge. The hotel also offers free private parking on site, and reservation is not needed.

Reception Services

To ensure a pleasant stay, the Sheraton Hanoi West provides a variety of reception services:

• Invoice provided
• Lockers
• Private check-in/check-out
• Concierge service
• ATM/cash machine on site
• Luggage storage
• Tour desk
• Currency exchange
• Express check-in/check-out

Entertainment and Family Services

Families traveling with children will find the following services available:

• Indoor play area
• Babysitting/child services (additional charge)

Cleaning Services

The hotel provides several cleaning services to keep your stay hassle-free:

• Daily housekeeping
• Trouser press (additional charge)
• Ironing service (additional charge)
• Dry cleaning (additional charge)
• Laundry services (additional charge)

Business Facilities

For business travelers, the following facilities are available:

• Fax/photocopying (additional charge)
• Business center (additional charge)
• Meeting/banquet facilities (additional charge)

Safety and Security

The hotel prioritizes the safety of its guests with the following measures:

• Fire extinguishers
• CCTV outside property and in common areas
• Smoke alarms
• Security alarms
• Key card access
• 24-hour security
• Safety deposit box

Accessibility

The Sheraton Hanoi West is committed to providing accessible facilities for all guests:

• Designated smoking area
• Air conditioning
• Car hire services
• Packed lunches
• Facilities for disabled guests
• Emergency cord in bathroom
• Lower bathroom sink
• Wheelchair accessible

Pool and Wellness

Enjoy relaxation and wellness with the following amenities:

• Outdoor swimming pool (open all year)
• Pool with a view
• Kids' pool
• Spa and wellness packages (additional charge)
• Fitness center
• Sauna (additional charge)

Languages Spoken

The staff at Sheraton Hanoi West is proficient in several languages, including:

• English
• French
• Japanese
• Korean
• Vietnamese
• Chinese

Policies

Before your stay, please take note of the following policies:

• Check-in: From 15:00
• Check-out: Until 12:00
• Children of any age are welcome, with specific charges for those over 12 years old.
• Minimum age for check-in is 18.
• Pets are not allowed.
• Different policies may apply when booking more than 6 rooms.
• Cash is not accepted; credit cards are required.

Frequently Asked Questions

What time is check-in and check-out at Sheraton Hanoi West?

Check-in is from 15:00 and check-out is until 12:00.

Is there free WiFi available?

Yes, WiFi is available in the rooms and is free of charge.

Are pets allowed at the hotel?

No, pets are not allowed at Sheraton Hanoi West.

Does the hotel offer airport shuttle service?

Yes, the hotel provides airport shuttle services at an additional charge.

What are the dining options available on-site?

The hotel features a coffee house, restaurant, and various meal options including kid-friendly menus and special diet requests.

Is parking available at the hotel?

Yes, free private parking is available on-site without the need for reservation.

Can I bring my children to the hotel?

Yes, children of any age are welcome, and specific policies apply for extra beds and cots.

Conclusion

Sheraton Hanoi West is more than just a hotel; it is a sanctuary where guests can unwind, indulge, and explore the beauty of Hanoi. With its exemplary facilities, captivating activities, and attentive service, it promises an unforgettable experience for every visitor. Whether you're traveling for business or leisure, Sheraton Hanoi West is poised to cater to your every need.